In our last blog post, we explored some of the findings of the second part of our study which investigated how the UK public evaluated 5 different accents in mock interviews. The third part of our study, detailed here, investigated whether people in positions of power such as recruiters would exhibit the same type of accent biases.
Our study focuses on a profession that has been previously described as lacking diversity, Law. We were interested in examining whether accent bias interferes with judgements of professional skill. In other words, would a candidate with, say a Multicultural London English accent, be perceived as less professional or competent as their Received Pronunciation speaking peers?
To investigate this question, we played the same mock interviews as described in our last blog post to 61 legal professionals.We prepared 10 short mock interview answers, varying between ‘good’ and ‘poor’ quality. Before we conducted the experiment, these answers were independently judged as 'good' or 'poor' by a group of 25 legal professionals otherwise unrelated to the project.
To create the mock interviews, we had 10 speakers (2 of each accent) record 10 good and 10 poor interview responses. This resulted in 100 recordings. The accents we tested were: Multicultural London English (MLE), Estuary English (EE), Received Pronunciation (RP), General Northern English (GNE), and Urban West Yorkshire English (UWYE).
From the 100 recordings, our 61 legal professionals heard a random selection of 10 interview answers. They were then asked to evaluate whether they thought the answer was a 'good' answer or a 'poor' answer. They were asked to indicate this on a 10-point scale, responding to the following questions:
- “How would you rate the overall quality of the candidate’s answer?”
- “Does the candidate’s answer show relevant expertise and knowledge?”
- “In your opinion, how likely is it that the candidate will succeed as a lawyer?”
- “Is the candidate somebody that you personally would like to work with?”
- “How likely would you be to recommend hiring this candidate?”